We use the personal data we hold about you for the purposes of providing insurance, handling claims and any other related purposes (this may include underwriting decisions made via automated means), for offering renewal, research or statistical purposes and to provide you with information, products or services that you request from us or which we feel may interest you. We will also use your data to safeguard against fraud and money laundering and to meet our general legal or regulatory obligations.

Some of the personal information, such as information relating to health or criminal convictions, may be required by us for the specific purposes of underwriting or as part of the claims handling process. The provision of such data is conditional for us to be able to provide insurance or manage a claim. Such data will only be used for the specific purposes set out in our notice.

We disclose your personal data to third parties involved in providing products or services to us, or to service providers who perform services on our behalf. These include our group companies, affinity partners, brokers, agents, third party administrators, reinsurers, other insurance intermediaries, insurance reference bureaus, credit agencies, medical service providers, fraud detection agencies, loss adjusters, external law firms, external accountants and auditors, regulatory authorities, and as may be required by law.

We may transfer your personal data to destinations outside of Australia. Where we transfer your personal data outside of Australian territorial boundaries, we will ensure that it is treated securely and in accordance with the Legislation to protect your data rights.

You have the right to ask us not to process your data for marketing purposes, to see a copy of the personal information we hold about you (subject to certain exemptions), to have any inaccurate or misleading data corrected or deleted (subject to certain exemptions), to restrict the processing of your data, to ask us to provide a copy of your personal data and to lodge a complaint with the local data protection authority.

Your data will not be retained for longer than is necessary and will be managed in accordance with our data retention policy. In most cases the retention period will be for a period of ten years following the expiry of the insurance contract, or our business relationship with you, unless we are required to retain the data for a longer period due to business, legal or regulatory requirements.

In addition to the third parties mentioned above, we may disclose your information to third parties for our legitimate business interests or as follows to supply certain services. In some cases, those third parties may require access to some or all of your personal data that we hold. Details of our third party supplier privacy policies can be found under the section Third Party Policies.

For more details please see our full Privacy and Cookie Policy which you can download here: Taurus Privacy Policy.