Cover from just $6.90 per month*

Immediate Protection

21 day cooling off period

Unlimited Claims

*Price presented is for Standard cover for an iPhone costing up to $899.99 for a customer resident in ACT. Price may vary depending on device type.

Why Switched On Insurance?

With immediate cover, unlimited claims and great prices, protect your mobile phone with our feature packed policies for total peace of mind.

Here at Switched On we understand how important mobile phones are, and as a result we’ve designed our policies to give you the confidence that should the worst happen, whether that’s accidental damage or theft2, you can rely on us to be there to sort out the issue.

Our policies are clear and straightforward so you can see what is and isn’t covered. We offer two cover levels – Standard and Premium - so you can choose the cover that’s right for you. You can pay monthly or annually3 and claims are unlimited.

And when it comes to claims we strive to make the process as smooth as possible. Once you send us your claim form and any documentation required, your claim will be assessed and if all is in order a replacement device can be dispatched or a repair set up with a reputable repairer. And all you’ll need to cover is the excess. It’s that simple.

Don’t risk it, get covered today with Switched On!

Get started with our gadget insurance quote

What's covered and how much does it cost?

Standard Cover

Premium Cover

Standard Cover

From $6.90 Per Month*

*Price presented is for Standard cover for an iPhone costing up to $899.99 for a customer resident in ACT. Price may vary depending on device type.

+ Immediate Cover

+ Unlimited Claims

+ 21 day cooling off period

Standard Product

With our Standard Cover, you're insured for malicious damage, liquid damage and cracked screen. You also get up to $50 mobile accessory cover and worldwide cover of up to 60 days per trip. Plus we provide a 12 month warranty on replacement devices and a 3 month warranty on repairs.

21 day cooling off period

No contract and cancel anytime


Included

Accidental Damage Cover


6 months

Max Device Age


Included

Liquid Damage


Included

Cracked Screen


$50

Accessory Cover


60 days

Worldwide Cover


Excluded

Unauthorised Use


Excluded

Theft Cover


Terms and conditions apply

Liquid Damage

Liquid Damage


Broken Sockets

Broken Sockets


Cracked Screens

Cracked Screens


Premium Cover

From $8.44 Per Month*

*Price presented is for Premium cover for an iPhone costing up to $899.99 for a customer resident in ACT. Price may vary depending on device type.

+ Immediate Cover

+ Unlimited Claims

+ 21 day cooling off period

Premium Product

Our Premium Cover includes theft cover in addition to malicious damage, liquid damage and cracked screen. You also get up to $1000 unauthorised use cover and worldwide cover of up to 90 days per trip. Plus we provide a 12 month warranty on replacement devices and a 3 month warranty on repairs.

21 day cooling off period

No contract and cancel anytime


Included

Accidental Damage Cover


6 months

Max Device Age


Included

Liquid Damage


Included

Cracked Screen


$50

Accessory Cover


90 days

Worldwide Cover


$1000

Unauthorised Use


Included

Theft Cover


Terms and conditions apply

Liquid Damage

Liquid Damage


Broken Sockets

Broken Sockets


Cracked Screens

Cracked Screens


Unauthorised Calls

Unauthorised Calls


Get started with our gadget insurance quote

Why Mobile Phone Insurance

Mobile phones have pretty much become a necessity in our day-to-day lives. From checking socials, sending messages, taking photos, listening to music, viewing films, gaming, and online shopping (and much more!), it’s easy to see why eight in ten of us own a smartphone.

For a device that we rely on so much, have you considered what you would do if it was damaged or stolen2?

If you’re not sure about protecting your phone with an insurance policy, take a moment to think about the following -

How much you use your phone and what the impact would be if you were suddenly without it.

Would you want to go through the hassle of organising a repair or finding a replacement yourself?

How long would you be okay not having your phone for?

How would you cover the unexpected cost of an expensive repair bill or the price of a replacement device?

Having mobile phone insurance from Switched On means that once your claim is approved, we’ll sort the repair or replacement out on your behalf and get you back to where you were before the issue arose.

Get started with our gadget insurance quote

Key Benefits

Simple, fair, great value insurance with fantastic customer service as standard. That’s it.

Two Cover Levels

Choose the policy that fits you best.


Truly Unlimited Claims

No limits on repairs or replacements.


No Hidden Claims Costs

All you pay is the excess.


Quality Replacements

We’ll strive to provide you with the exact same model, specification and colour (subject to stock availability, T&Cs apply).


Flexible Payments

Choose to pay annually or monthly3, whatever works for you

 
 
 

And More...

Worldwide Cover

Protection for your device when you’re travelling (up to 90 days per trip under a Premium policy).


Real peace of mind

Our repairers are continuously trained on all the latest devices and tech.


Update Devices

If you change a device or get an upgrade you can easily change your cover1.


Cover for Unauthorised Usage

If your device is stolen our Premium policy will cover up to $1000 for unauthorised calls, messages and downloads (T&Cs apply).


Protection Against Damage

Whether the damage is accidental, liquid or malicious our policies have it covered.

 
 
 

Get started with our gadget insurance quote

Switched On - 24/7 Protection For Your Phone At Home and Abroad

Phones are easy to damage

It’s takes a heart stopping split second for a phone to be damaged – whether it’s knocked off a table, slips out of a hand, or is dropped in water.

They’re expensive to replace

If you don’t have mobile phone insurance to fall back on and your phone is stolen2, you’ll be left to cover the cost of a new phone which can easily run into hundreds of dollars.

Cases aren’t enough

While it’s always a good idea to have one, no case can protect your device 100%.

Get started with our gadget insurance quote

Frequently asked questions

Our mobile phone insurance offers cover for new or refurbished mobile phones that are under six months old.

Our policies cover both new and refurbished phones as long as they are under six months old.

Yes – as long as it's under six months old at the time of taking out your policy we can cover your phone.

We know it's important to be as flexible as possible and one of the ways we do this is offering you a choice in the way you pay for your cover with monthly or annual3 payment options available.

Our policies are flexible in that you can cancel your cover by emailing our team - gadget.sales@SwitchedOnInsurance.com.au.

  • Within the 21 Day Cooling Off Period

    You can cancel your policy within 21 days of receiving the insurance documents and you will receive a full refund, provided that no claim has been made.

  • After the 21 Day Cooling Off Period

    Monthly Cover:

    Your cover will continue until the end of that current month. At the end of the month your cover will cease, and you will not pay any further premiums.

    Annual Cover

    Your cover will end when we receive notice of your wish to cancel. We will then calculate the refund based on the period that you have not been insured, provided you have not made a claim. If a claim has been made no refund will be due.

The IMEI (International Mobile Equipment Identification) number of your mobile phone or smart phone handset is a unique identification code that is specific to your handset alone. It can be obtained by dialling *#06# or by checking under the battery of your handset.

An excess is the amount you pay each time you make a claim and the amount is based on the value of the device insured. Take a look at the table below to see our excess levels:

Sum Insured Excess
$300 to less than $900 $149
$900 to less than $1,500 $199
$1,500 to less than $2,000 $249
$2,000 to less than $3,000 $299